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On your return trip, the shuttle will pick you up from the ferry terminal To Playa Caracol the last ferry back is at 5:15. Thankfully, it was much cheaper 100 pesos per person) and we got to the airport no problem, so beware! Ultramar - Ferry Tickets, Prices, Schedules - Direct Ferries Prices and departures from Playa del Carmen, Quintana The boats leave every half hour from 5:00 am until 9:30 pm and every hour after that. Infante: 0 - 12 meses requiere Pase de Abordar (Gratuito), Menor: 1 ao hasta 1.20 mts. The fair includes one driver with additional costs for each passenger. 45 minutes later our ferry is ready to leave and our entire group has boarded and we finally get Emilio to answer the radio requests for help and he basically said I don't have an answer yet let me call and he disappears. charters) use Terminal 2. The water is so clear and can definitely tell the fishes are very familiar with people. These range from smaller ships with the capability to carry 150 passengers, to their flagship which can carry up to 800 travellers and has air conditioning, covered and open air decks, panoramic windows, a children's play area, TV screens, a snack bar, electrical power outlets, live music, underwater illumination and new generation gangways for express boarding. Tome un autobs AUTOCAR en la Zona Hotelera a Playa Tortugas, km. ticket Just choose the Puerto Juarez option when booking. Its presence in Quintana Roo is of vital importance in the delivery of services to the tourism industry and contributing to transform the state in a worldwide preferred destination. La tarifa no incluye el importe por uso de muelle que deber pagarse directamente en Playa Caracol. Purchased round trip ticket from Playa Caracal terminal and was told to wait on the dock for the next ferry. Did not have to stress. From the downtown bus station you can take a taxi to the ferry (around $5 usd total) or if you are really feeling adventurous catch the "Ruta 13" bus that will drop you off at Puerto Jurez near the ferry dock. Isla Mujeres & Cozumel. HOW TO GET TO THE FERRY Isla Mujeres Tours such as Swimming with BTW, fees do not include tax they add that on to. If you're staying in Cancun, and just want to visit (Subject to Change without Notice and that the sum of its dimensions (45 cm + 70 cm + 27 cm) does not exceed 142 cm. How to Visit Isla Mujeres, Mexico - Travel + Leisure Passengers will have a huge range of options if travelling between Cancn and Isla Mujeres, with services from the early hours of the morning until late at night. Book the Luxury Ocean Front Villa, with two bedrooms, a living room, a dining room, a kitchen, and views of the turquoise Caribbean Sea. I have read on a different websites that car ferry from Punta Sam to Isla Mujeres takes only car and driver. Getting from Cancun to Isla Mujeres: A traveler review Maneje sobre Blvd. Maneje sobre Blvd. Siga 1 km. The company is well trusted - the trip is safe and they're known for their high quality. Tickets cost $200 - $270 and the journey takes 45 min. Ferries run every half hour until 9:30 pm, then every hour until 11:30 pm (9:30, 10:30 and 11:30). 92% of travelers recommend this experience. minutes. Included is a photo of the alleged depart and return time for Caracol, may as well wipe my rear with it. 2.Child: 1 year old or up to 1.20 mts. Read through our Cancun airport walk-thru so you'll know what to expect. Ultramar Carga; trip advisor facebook twitter instagram; cerrar. Tours & Excursions. ADO Airport bus. So if you are not used to deep sea swimming, do not go on a windy day!!!! Would use again. Tip: If youre opting to bike the island, Rabinor recommends an early start before the heat and the humidity of the day become too smothering. 6.5 del Boulevard Kukulcn. Its presence in Quintana Roo is of vital importance in the delivery of services to the tourism industry and contributing to transform the state in a worldwide preferred destination. Bonampak. Estacionamiento disponible. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Thanks to its selection of buzzy beachfront bars and restaurants, fabulous hotels and water attractions, and fine, powder-soft sand, the beaches of Isla Mujeres are its pride and joy. En taquilla se paga un impuesto adicional de $5 dlares en esta terminal. Discovery Mundo Transfers and Tours offers a special 5% discount in roundtrip transfers, for clients coming from Isla-Mujeres.net. They will swim all around you! Driver was waiting for us upon arrival and departure. Puerto Juarez has 3 ferry terminals to Isla Mujeres: Terminal Ultramar: This is the most practical terminal because of its frequent schedule. ++52 (998) 460-3084 Telfono y WhatsApp For such a small island, it's rather overwhelming how many great restaurants there are on Isla Mujeres. Experience Innovation. Once departing the Island we tried to find out how we were supposed to get back to the Caracal terminal and no one has an answer, once getting back we were on our own to find our way back to Caracal, pretty poor service, wouldnt use these guys if you want to get what you pay for, try the other ferry service. 6.5 del Boulevard Kukulcn en la Zona Hotelera, Playa Tortugas. Ferry operators. You can purchase one way or round trip tickets online. Puedes consultar nuestras tarifas en nuestro sitio web. No aceptamos copias, fotografas ni comprobantes de solicitud del INE.. Forget about The crossing takes about 15 minutes. To get the discount, go to their website: Discoverymundo.com and enter the following coupon code when requested: ISLAMUJERESNET, Luxury Van Transportation offers one-way, round-trip and all-inclusive door to door transportation services from the Cancun Airport to Isla Mujeres in a private, air-conditioned luxury van. Si se me olvido mi credencial de trabajador (colaborador) con que otra identificacin puedo pasar??? Great ferry ride both to/from Isla Mujeres! However, the fees shown in their Facebook page and website only include the transportation of the vehicle and the driver. Maneje hasta el km. El servicio de autobuses ADO tiene terminales en el centro de Tulm y en la zona arqueolgica. Took this ferry to Isla Mujeres, one of the more reputable companies and easy/efficient to deal with. From Isla Mujeres: 843-2011 -Pasaporte expedido en el Estado 1. Cancun Airport to Puerto Juarez Isla Mujeres Ferry. Bike friendly, your bike is welcome at no extra cost. TERMINALS FROM CANCUN. How to Plan the Perfect Trip to Isla Hotbox, 29 Best Tropical Vacations Around the World. costo de adultos con inapam Thankfully our guide had a life ring you could grab onto to catch a breath or just hang onto while he tugs you around so you can still look under the water and see the wildlife. While visitors can dock their own boats and yachts at the many clubs on the island, most people visit Isla Mujeres from the Gran Puerto Cancun ferry dock. The first crossing FROM Isla Mujeres TO Cancun is at 5:30 AM. Playa del Carmen Cozumel Cancn Isla Mujeres Cancn, Puerto Jurez Isla Mujeres Cancn, Playa Tortugas Isla Mujeres Cancn, Playa Caracol Isla Mujeres Book your tickets now! The cost is $324 MXN per 24 hours or $20 MXN per hour (and fraction). The cost is per vehicle not per person and there is no waiting. During peek times (i.e. She has spent the majority of her career traveling and living in Mexico, and is passionate about seeing destinations in a slow-paced, immersive manner. people staying in the hotel zone and not doing an Run by a company called Ultramar, this high-speed ferry service shuttles passengers between Cancun and Isla Mujeres. Silly question maybe but I don't know the answer..does all your luggage come up on board or is bigger luggage checked somewhere else? (Click to Enlarge), ISLA MUJERES del muelle fiscal y podr ir caminando. option. Rest assured that we will share these comments with the relevant department so we can work on this and it doesn't happen again. Private drivers are licensed, insured and experienced in getting to the Isla Mujeres ferry Ultramar transport around five million passengers a year between the Mexican mainland and the islands of Cozumel and Isla Mujeres. Ultramar ferry boats leave every half hour from 5 a.m. until 9:30 p.m., and every hour after that. Featuring a private dock, a large saltwater pool, beachfront access, and a palapa-covered dining area, ZaZa's is a place meant to leisurely unwind for the entire day. the only car ferry to Isla Mujeres runs from. get to Isla Mujers via bus, you first need the ADO bus from the airport to downtown Cancun for 98 pesos and then a taxi servicioalcliente@ultramarferry.com -Credencial de Residencia Permanente o Temporal expedida en el Estado Km 9.5, Zona Hotelera de Cancn, Mxico. The stops she recommends are: North Beach, which is recognized as one of the best beaches in the world; Punta Sur, to visit a small Mayan structure dedicated to the Goddess Ixchel; and the newly reopened turtle farm, which is managed by a local cooperative. Ultramar did pay the bus fair to the Playa Tortuga terminal which upon arrival we were then told that we would have to also return to the Tortuga terminal, not the Caracal terminal, what???? Kukulcn hacia el centro. Cancun customers are saying st, our pick up time was at 1:30pm, we arrived about twenty minutes early just to be safe, at 1:35 I called dispatch since our shuttle wasn't there yet. How To Get To Isla Mujeres, Mexico: 2023 Guide - Wanderlust Chloe Family Cars - $185 Pesos each way y te ayudarmos con cualquier problema. But the most popular modes of transportation around the island are golf carts, scooters, or bicycles. It was bearable if you are a strong swimmer, the waves are not too large with the amount of wind we had, but for me, I am not the best deep sea swimmer, I had a hard time keeping up. No aceptamos copias, fotografas ni comprobantes de solicitud del INE., So I am confused now. Rest assured that we will share your comments with the relevant department for them to be taken into account , We are sorry to hear that your experience with us was not the best, Yerim. Mujeres Ferry. *No incluye el costo por embarque de pasajeros. Pueden adquirir sus boletos en lnea y pasar directo al abordaje. *, You can only pay in Mexican pesos and for some reason the card machine does not work. La belleza inigualable de las islas junto con la comodidad y rapidez de nuestras embarcaciones hacen de este viaje, el preferido de los visitantes a este polo turstico. to leave the hotel zone. Welcome :: Ultramar The identification will be requested upon boarding and in case of not presenting it, the ticket will be canceled and a new one must be purchased by paying the corresponding fee. They dont take credit cards for the environmental tax or another way of saying lets rip off tourists who dare to stay in the hotel zone because they dont charge that tax from any other port in the area!! From the Cancun airport there are 3 ways to get to the Puerto Juarez ferry docks that will take you to the island. 9:00 AM - 10:00 AM - 11:00 AM - 12:00 PM - 1:00 PM - 2:00 PM - 3:30 PM - Check the timetable at: www.ultramarferry.com/en, www.ultramarferry.com/en/routes-and-departures. Safe, comfortable and the Cancun airport transfer to Isla Mujeres! Tome un autobs AUTOCAR en la Zona Hotelera a Playa Tortugas, km. Estacionamiento disponible. UltraMar Service from Gran Puerto, Puerto Juarez Ferries run every half hour until 9:30 pm and then every hour until 12:00 AM (10:00 pm, 11:00 pm, 12:00 am). It is then served with red onion, salad, and rice.". Cancun ferry dock to Isla Mujeres (Ultramar) is located in Puerto Juarez, just 10 minutes from Prices and departures subject to change FERRY TERMINAL MAP espero sus respuestas muchas gracias. Do you have any questions? ULTRAMAR. +52 (998) 460-3084 Phone and WhatsApp height. No hidden fees, taxes or unexpected This new service promises quick, easy, and luxurious travel between the two destinations. Book online before you get to the port or youll pay another $4.00 extra in rip off fees. to make the crossing. Get to know us Routes Stations FAQ Ultramar has more than 30 years of experience and provides maritime transport across Mexico. Ultramar Ferry. Zone, Mxico. transfer to Isla Mujeres Ferry in one of our reliable shuttle vans. Book our VIP We were going to Playa Norte, but every beach is accessible from the ferry terminal by either walking, taxi or golf cart. Adult: Over 1.20 mts. Long story short, pay everyone at Cancun in cash. Rutas y Horarios :: Ultramar - ultramarferry.com The fiery, painted sky pairs perfectly with a plate of fresh fish or steak and shrimp skewers. Ultramar Ferry: Should I buy my Tickets in Advance? It was amazing! 9.5 del Boulevard Kukulcn. Theres a choice of four destinations in Cancns Hotel Zone at Puerto Jurez, Playa Tortugas, El Embarcadero and Playa Caracol, all linking with the beautiful island destination. No aceptamos copias, fotografas ni comprobantes de solicitud del INE., hola buen dia disculpa me podrias ayudar con algunas dudas Buen da, Dulce. From the Mainland including Cancun: 998-843-2011 Siga 1 km. Contamos con salidas continuas a Cozumel desde Playa del Carmen y a Isla Mujeres desde Puerto Jurez, Cancn y Zona Hotelera, Cancn. Ultramar Carga - Car Ferry to Isla Mujeres - Tripadvisor Ultramar Ferry operates a ferry from Puerto Jurez to Isla Mujeres hourly. There are two passenger ferries and one car ferry. I paid the equivalent of 60 US dollars where on the way in with Winjax I paid 25 US dollars for 3 persons. The pace of life moves slowly at the beach in general, and that is definitely taken to a new level on Isla Mujeres. the Magana is the same price as Ultramar and also takes about 15 minutes. The crossing takes 15 minutes. Golf carts and scooter rentals are available all over Playa Norte. Ultramar: Ultramar Ferry from Marina Playa Tortugas to Isla Mujeres - See 4,009 traveler reviews, 1,094 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. -Licencia de conducir expedida en el Estado With directferries.com you can find Ultramar timetables, fares and book Ultramar ferry tickets. Hotel Ferry schedule is a little more limited than to Gran Puerto, with the last ferry back from Isla Mujeres to Playa Linda and Playa Tortuga at 9:15. Your ticket is valid for six months from the date of purchase on any available day and time of the route. hotel zone is also the newest - Gran Puerto Cancun. Driver's license from the State of Quintana Roo, INE credential with address of the State of Quintana Roo, Passport issued in the State of Quintana Roo, Green Card with an address in the State of Quintana Roo if applicable. Visit their Website, CANCUN -Credencial del INE con direccin en el Estado Rest assured that we will share this information with the relevant department so we can follow up on this situation and it doesn't happen again , We are sorry to hear that your experience with us was not the best, Cristian. Own or manage this property? 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Maneje hasta el km. more. From the U.S. and Canada: Hora de abordar: Por favor llega al muelle de embarque 40 minutos antes de la hora de salida. The ticket process is easy enough, just follow the signs. ticket.2.Children under 1 year old do not Is there a ferry to Isla Mujeres from Playa del Carmen? An important attraction of the island is the Isla Mujeres Underwater Museum, with more than 600 sculptures created to facilitate the preservation of natural coral reef, said Mitzunaga. without prior notice. 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They have been providing ground transportation and private tour services for over 18 years, serving Isla Mujeres, Cancun, Tulum, Playa del Carmen and the rest of the Riviera Maya.Luxury Van Transportation. . > 1.20 m Height, Child Adult: $160 MXN one way, or $300 MXN for a round trip Child: $130 MXN one way, or $250 MXN for a round trip Things change according to season, so I'd recommend checking out the exact times and routes here. The drive is roughly 30 - 40 minutes . Your ticket entitles you to carry a piece of luggage weighing up to 25 kg. The company has a professional staff and prioritizes customer service and is known to be reliable, safe, and comfortable. Prices and departures may change without notice. Current Exchange Offers may be subject to change without notice. Just off the southern coast of Isla Mujeres is the Underwater Art Museum, one of the most unique things to do in both Isla Mujeres and Cancun. Long story short they knew they screwed up by scanning ny ticket but also knew that in order for me to make my ferry with my group that I had to buy another ticket which I believe was their end game all along. In Isla Mujeres Transportation we provide private, luxury and group transportation services from the Cancun International Airport to Ultramar or Gran Puerto as well as any area in Puerto . D vuelta a la derecha en Av. Hotel Contamos con salidas continuas a Cozumel desde Playa del Carmen y a Isla Mujeres desde Puerto Jurez, Cancn y Zona Hotelera, Cancn. Ultramar is running out of two locations daily - Playa Tortugas at Km 7, and Playa Caracol at Km 9.5. Conclusion Cancun Airport to Puerto Juarez When you arrive there are porters waiting to help you with your luggage and load it on the ferries. 91% of travelers recommend this experience. Mon - Sun from 8:00 to 20:00, Private Transfer Cancun Airport to Isla Mujeres Ferry. Bienvenidos :: Ultramar Ultramar Ferry operates a ferry from Playa Caracol to Isla Mujeres every 4 hours. About Us :: Ultramar - ultramarferry.com : Look for the stand with a large ADO sign in red to purchase your ticket to downtown Cancun (around $5 usd per person). Rates, Puerto Juarez/Gran Puerto Ferries - $231 Pesos Another warning, is when you return from the island and require a taxi to the airport of back to the hotel zone. There are two men who play instruments and sing during the short trip for tips. Cancun Airport Transportation to Isla Mujeres. Su boleto le da derecho a transportar equipaje por hasta 25 kilogramos de peso y que la suma de sus dimensiones (45cm + 70cm +27cm) no excedan de 142 centmetros. Si no cuento con INE, licencia de conducir o pasaporte, podra llevar mi credencial de estudiante? 9.5 del Boulevard Kukulcn. experienced company offering airport transportation services between Cancun International Airport and Hotels We decided we'd rather try to get a bus or walk for a bit then get a taxi so we turned them down and started to walk away. Zone, Mxico. This is your only option if you plan to bring a vehicle to Isla Mujeres. SM 84 M 5 L 6 Puerto Juarez, Cancn, Q. Roo, Mxico. Ultramar ofrece servicio de ferry de pasajeros a las islas de Cozumel e Isla Mujeres. 1995- Overall, the price for the service was good but I will not be using them again. Terminal 4 at Cancun Airport BEWARE OF TRANSPORTATION SCAMS! It is crowded and during high season, the luggage and bags are piled high. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Transfer service on the acquired maritime route. The boat leaves every half hour from 5:00 am to 11:30 pm. Salidas desde el Blvd. Fares :: Ultramar The 123-room resort has an oceanfront pool and a small section of beach, but the star feature here is its stunning rooftop infinity pool with endless views out over the Caribbean. Tome un autobs AUTOCAR en la Zona Hotelera a Playa Caracol, km. 9.5, Cancn Rest assured that we will share your comments with the relevant department so we can follow up this situation and it does not happen again , Thank you very much for your comments and recommendations! You can also use other WordPress widgets such as recent posts, recent comments, a tag cloud or more. If I left from Puerto Juarez, do I have to go back to that port or can I go to another if I paid for a round trip ticket already? He did let us know it wasn't supposed to be his pick up and was told last minute, not sure what the problem was since they had scheduled our time a week before. Supmza 84 M-5 Avenida Lopez Portillo 13 L 6 Puerto Jurez Terminal Maritima Ultramar, Cancun 77520 Mexico, $$ - $$$ Seafood Vegetarian Friendly Gluten Free Options, Points of Interest & Landmarks Scenic Walking Areas, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In Cancun, when you use your card to pay, the amount that's being charged is not shown; only the empty field for signature. For your Cancun Airport Transportation to Isla Mujeres Ferry (Puerto Juarez) we recommend our: Happy Shuttle in Cancun is the cheapest service of shuttles from Una alternativa es tomar un taxi a Playa del Carmen. Date of experience: February 2012. Located on the sugary shores of North Beach, Belo Isla Mujeres is an intimate boutique hotel with 65 guest rooms and suites. This is the most economical way for one or two people. The Ultramar Tome el autobs ADO en la terminal de la carretera. 011-52-998-843-2011 Tome la carretera 307 Cancn-Tulm hacia el sur, hasta el km. Dolphins, Catamaran Sailing, or Royal Garrafon. 205 reviews 157 helpful votes Ultramar Ferry - Luggage question 12 years ago Save Hi! Para obtener la tarifa de Residente Q. Roo debers presentar en fsico cualquiera de las siguientes identificaciones: Rutas y Horarios :: Ultramar - ultramarferry.com Great service from start to finish. Hand sanitizer was squirted into everyone's hands before boarding the ship. If you want to soak in the islands beautiful sunrises, look no further than the sleek, modern Hotel Izla. Disfruta un viaje en los ferries de Ultramar y vive la experiencia de la innovacin. O si lo prefieres, puedes mandarnos un correo a Isla Mujeres is one of the best places in Mexico to swim with whale sharks. What is the safest way to get to Isla Mujeres? Recuerda que contamos con 3 terminales en #Cancn para viajar a #IslaMujeres! (I am aware that there are other options, such as pre-arranged shuttles and bus, but I am asking about the taxi fare) Precios y salidas sujetas a cambio sin previo aviso. Copyright 2022 Travel + Leisure Co. All Rights Reserved. I can see this on here with reviews, as they just churn out a generic reply that any concerns will get passed on to a relevant department. I bought an Isla Murjeres "tour" from a vendor at Playa Tortugas ($55 per person) in the Hotel Zone who sent me to Puerto Juarez to look for Pablo the next morning. Buen da, Lizbeth. Otra alternativa es un transporte colectivo. The rude us pretty short leaving from the port near the Villa Del Palmar resort. -Pasaporte expedido en el Estado Use of this Web site constitutes acceptance of our Sorry for the misunderstanding. Where does Jetway Ferry drop you off in Isla Mujeres? (boarding pass required). RESERVE NOW Customer care and service +52 (998) 460-3084 Phone y WhatsApp +52 (984) 137-82-66 +52 (998) 881-5890 Happy Shuttle was great! Thanks! We offer you The Cheaspest Cancun Airport These options are a bit longer, run less If you want to get to Isla Mujeres, there are several options to go from Cancun Airport. Come to Xantolo for the menu of regional specialties from around Mexico, but stay for the sexy cocktails, salsa music, and fabulous people-watching. Use of deck locations available on boats, both outdoor and indoor with air conditioning. +52 (998) 460-3084 Telfono y WhatsApp. Bad customer service is Bad customer service no matter the cost ! ULTRAMAR FERRY - 278 Photos & 115 Reviews - Jos Lpez Portillo S/N, Cancn, Quintana Roo, Mexico - Transportation - Phone Number - Yelp Restaurants Home Services Auto Services Ultramar Ferry 3.5 (115 reviews) Unclaimed Transportation Edit Open 5:00 AM - 11:30 PM See hours See all 291 photos Write a review in 47 reviews " in 6 reviews Otra alternativa es un transporte colectivo. On the route sailing between Playa del Carmen and Cozumel there are as many as 18 departures each way, with ferries leaving every hour. Also a high-speed ferry, Use the navigation bar at del muelle fiscal y podr ir caminando. For more information on fees and schedules please visit the "Ultramar Carga" page on Facebook. +52 (998) 460-3084 Telephone & WhatsApp, Routes and Open today: 5:30 AM - 12:00 AM. Despus de 50 minutos el autobs lo dejar a unos pasos del muelle. The Gran Puerto Cancun (Ultramar) ferry dock is located in Puerto Juarez, a few minutes from downtown Cancun. And we do share your comments with the relevant departments. 1.Children above 1.20 m height pay adult You'll find this spot by the Mercado Municipal. Why wasnt I informed of this when I purchased my ticket? Terrible Customer Support * maybe a scam? Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. The best way to travel to the islands on board the most modern fleet with excellent service and convenient daily departures. Buen da, Rosita. Experience Innovation. Ultramar Ferry from Cancun to Isla Mujeres If you have pre-booked a private transportation look for a sign with your name on it, if not you will have to purchase a shuttle or bus ticket. Cancn or Cabo: Which Mexico Destination Is Better for You? You can buy a one-way ticket for 160 pesos or round-trip ticket for 300 pesos. from the airport. Both trips included ground transport. Visit Isla Mujeres in February or March for the Isla Carnival, a five-day festival of dancing, parades, and performances. without prior notice. Highly recommend. Guests of the hotel get complimentary round-trip ferry tickets on a first-come, first-served basis by registering with the pool concierge the night before. Report inappropriate content 1-10 of 14 replies Sorted by 1 2 l0ve2travel13 new jersey Hay salidas continuas. The Gran Puerto Cancun (Ultramar) ferry dock is located in Puerto Juarez, a few minutes from downtown Cancun. Accommodation Ultramar Ferry Operator Home / Operators / Ultramar Ultramar Routes Ultramar Onboard Ultramar Ultramar Ultramar routes and ports Ultramar About Ultramar Ultramar transport around five million passengers a year between the Mexican mainland and the islands of Cozumel and Isla Mujeres. Isla Mujeres: Arriving & Departing - Tripadvisor