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Info: VOIP Number not accepted. Anyone legitimately listing a room would be much better off going to Craigslist. My order number was 2000278425I older few days ago in their website . I didn't sign up for a monthly membership. We've come to the conclusion that Roomster is a legitimate company with a great idea but poor execution. And you can even get verified yourself. Roomster Corp. | Better Business Bureau Profile But I have to assume they still have some reason to create bogus craigslist ads and then send emails that direct respondents to Roomster. Nationwide - Great for High-Value Homes. The Roomster interface and navigation are absolutely phenomenal compared to a free alternative like Craigslist, but because it is a paid service, most of the listings are either not active or abused by scammers. Like, what the heck?! The thing is, they never sent me a receipt for that transaction. Based on our experience, we cannot recommend Roomster at the moment but the company is legitimate and does not seem to be engaging in any illegal activities. It's just little things like that that make me wonder if this whole thing is really worth it. She had been cheated of $2,000. Your service is obviously flawed or you wouldnt find this many negative reviews. Discuss the issues you have had with Roomster and work with their customer service team to find a resolution. I mean, seriously? Just wish they gave us a bit more time to test things out before coughin' up the cash. I can afford around $1500 a month. Contact PayPal for answers to all of your online payment questions or to sign up for our services! In our opinion, Roomster is a legitimate company based in New York city with a great idea but poor execution. -The payment issues of cancelled free trials still charging people for money after being cancelled within the required time frame are happening so frequently that you cannot claim they are all made by stupid people not knowing how to read your ToS. Anyway, a couple of years went by and I thought, maybe it's improved now. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have experienced both. Your website is a scam, an you have a lot of nerve to actually try to defend it. I reached out to the customer service peeps and they refused to give me a refund even though it was just posted today and should be easy to refund especially considering I dont need their service anymore. Beware of ROOMSTER THEY WILL LIE TO YOU AND CHEAT YOU OUT OF YOUR MONEY!!! Back arrow did not indicate Id be charged $14.99. Terms of use - Roomster I want to recover my account or my money back! USAA - Best for Military and Veterans . They have a real physical address and 44 employees as of October 2021according to LinkedIn. I found out that it was Roomster.com charging me again for their monthly service. How pathetic are these people? I actually went to the location and it was a completely different family, unaware their household information was on a website. But anyways, I found a sweet rental opportunity and was ready to pay up. I want them to investigate. Use this comments board to leave complaints and reviews about Roomster. Hi. This is my experience. I was sent to search again and couldn't find the rental opportunity I wanted. I want my money back. On the meta level, the company would have to derive its revenues in some other way (ads, commissions on successful rentals, fees from landlords only) in order for the incentives to be lined up with the operations of a more ethical company. I was talking with a customer service rep on canceling and the dude WOULD NOT simply let me cancel. I had some trouble with my email address, and there's no way to reset your password if you're having issues like me. Scam. Accounts deleted without warning, Roomster.com Review: Disappointing Experience Searching for a Room, Roomster Review: Not Worth the Money or Time, Roomster: The Legit and Dope Website for Finding Your Next Crib or Roomie, Roomster Review: A Frustrating Experience with Lack of Screening and Shady Emails. Warning: Beware of Potential Scammers | Roomster Help Center I am a customer can I call you and speak to someone? The service may need to be lined up Facebook Message Media Inquires For media inquires please contact media@sheingroup.com So, for real, I'm just leaving my review up here. Owner should face criminal charges. Submit a complaint and get your issue resolved. Message from the Massachusetts attorney generals office. So far everyone I have spoken to from there are scammers wanting a prepaid card. The people are never in the home, they are always for some reason in another state. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Again a waste of time and money I dont have. Desired outcome: We have stopped allowing new affiliates to join so that we can continue to REMOVE any affiliates who break these rules. They were unable to meet in person because they were out of town for some lame ass reason but they can send the keys to you. What to do? Mostly all are scams! This review was chosen algorithmically as the most valued customer feedback. This is a spoof email designed to look like it came from Roomster. SHEIN Customer Care Number | Complaints Email & Phone | Contact US But its set up in such a way that the incentives are apparently for affiliates to scam to their hearts content. All of them had American-looking names but NONE of them were grammatical. I dont know where youre getting your 4 star reviews, but I bet those are fake too. We're always here to help. F or the fastest service, it's best to call around 8 a.m. (PST). Chat rep repeatedly did not answer direct questions and authorized my account usage for 5 days!!!! They are requiring down payment/deposit for the room for rent they are advertising. Written by John Updated over a week ago Moving is stressful. Visit My Bookings page Do you have a question? More people around the world are choosing to live together and we think sharing. we have live customer service account representatives. The companybegan its operation onSep 27, 2003 and is based in New York City. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). My ad on Zillow to rent my house was hijacked to Roomster who sold rooms illegally. Contact Us | Roommates.com Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. They are sneaky slime. Customers are paying the deposit and getting ripped off. Numerous consumer complaints cite Roomster for charging users without their consent, refusing to refund payments, and displaying inaccurate information about the availability of listed accommodations. Apartments dated years ago are posted. We summarized the most popular Roomster complaints below. We use social logins for account creations as well as email & passwords. I tried to reach out to the customer service, but got no help. What's up with that, Roomster? It is the large social networks and ISPs that are not doing enough to stop fake scammer accounts. I'm sure there's other sites out there like roomies that you can try out and actually have some luck with them. Hulu Login | Hulu There still arent many good reviews 2 years later. By John 1 author 1 article. They basically told me it was all my fault (like people dont forget or have lives and shit comes up) and when I messaged further they ignored me. From there, you can talk to a live person who will happily help guide you on your journey to finding or renting out the perfect place! Online only. Comcast Customer Service - Xfinity Technical Support How can we help? PayPal Contact Us Roomster is a great idea but the subscription thing annoys me and some arent even real listings. Roomster didnt work for us, but we cant claim it wont work for you. Search for answers on our support pages and within our knowledge base. Anyway, don't waste your cash on this site- ain't nobody gonna hit you back and you ain't gonna get your cash back neither. This doesnt even qualify as a scam. Substitute scam for duck. So i said I guess Ill check it out not cause the bots but I still couldnt find anything so thats the first problem is they flood other platforms with spam. My name is Janel Ricks.. you have removed me as a user. However, when we replied to 15 different posters asking them if we can view the property, thats when things got interesting. And I expect that Roomster itself is mainly getting revenue from getting people to sign up, so they dont care. Im looking for a room to rent as seen on craigs list as for 350 month 7377011446, I dont believe years ago this app had a fee to use. I regret not cancelling straight away, but I thought that they would eventually help me. Xfinity Customer Service - Contact Us For help with a garage door opener, please have your . Only 4 people got back to us, and 3 of them were obviously trying to scam us. We went ahead and signed up with Roomster to verify the negative claims and assess the quality of the Roomster platform. And when I tried to click on the link again, same thing happened. https://www.instagram.com/p/Ch7g9IsuiCI/?igshid=YmMyMTA2M2Y=. Roomster was founded by Burnie Burns, Matt Hullum, Geoff Ramsey, Jason Saldaa, Gus Sorola and Joel Heyman. In Washington State, N.Y and places on the West coast! One other interesting point: if you look at a map of the listings that exist on Roomster, theyre really too evenly geographically distributed. One can easily create an account on Facebook, then use that social login to create an account on services like Roomster. Roomster: Complaints, Customer Claims, Free Resolution Services, Page 8 horrible service! Something wrong with roomster. Who thought that would be helpful or funny? Never, ever rented out our home. Many customers complained that when they reached out to the customer service (which can only be done via their website), very often they got a reply that seemed to be automatically generated and they couldnt get through to the real human. How do I contact you? | Frequently asked questions - Gotogate You cant find a roommate without a means of communicating with potential matches. This website uses cookies. Contact Partner Support Visit Partner Community Questions about Booking.com for Business? Theres NO WAY on website to cancel. it will scam you through its auto subscription that charges you a higher amount than what was communicated to you. $49.99 I guess the search feature would be neat if the listings were real. This complaint was posted by a verified customer. Reviewers satisfied with Roomster most frequently mention new place, good experience, and short term. After paying $7.95 for the trial period, I received a receipt. We have over 1,000,000 users and companies will listen to us. And then there's the emails from people who somehow managed to send me a message even though I removed my listing. Misleading email messages you get from Roomster bots andnot the actual posters. We are here to help. The ID verification is $15 but I did it and since the platform is so glitch I lost my money because my account got erase some how. You can post your profile and see others but you have to pay $30.00 just to communicate with anyone on the service. Co-founder & CEO Roomster Corp. Not only have I had many people who bought the stupid subscription and wasted so much money monthly tell me they never got any answers back, but this app tricks you into buying the subscription as well and they have a no refund policy that they never tell you unless you ask. Read More. Roommate Referral Service Headquarters Multi Location Business Find locations The Complaints and Reviews. Roomster Corp. | Reviews | Better Business Bureau Profile Equifax Phone number: While Equifax's official customer service phone number is 1-800-846-5279, I found the easiest path to reach a real human is to call this number: 1-866-640-2273. [Resolved] Roomster Review: scam!!! beware - ComplaintsBoard.com I give Roomster a big fat thumbs down. Didn't get a serious applicant in a month. I ain't used it yet, but it seems pretty helpful. This could be an indication of a very positive reputation. I changed my phone number, how do I update it in your system? You might be wondering where to start. NO way to speak with h a LIVE HUMAN being!!! Roomster reviews first appeared on Complaints Board on Aug 7, 2007. How can I possibly pay an additional 30$ to business model like this. Roommates by Roomster Reviews 2023 | JustUseApp Reviews After those torturous 5 days, I was charged $7.95 for what I thought would be the end of my membership. I have received email from people allegedly connected with postings. How on earth is that someone else scamming me? People are on here to find roomies & essentially save coin, not be forced into buying a subscription!! money so we can all live better. Mar 20, 2023. Before we investigated the actual product, we wanted to find out if the company behind Roomster is legit. Instead, there are tons of scammers on Craigslist posing as landlords using the same ol' line - "I'm the landlord, fill out this form for more info." Do research! I hope for a 15$ refund. The week before they did the same. For some reason whenever you get a response from a potential renter, they are always out of state they are never at the location. Customer Reviews Customer Reviews Roomster Corp. Many reviewers complained that Roomstersent them fake listings just to get them to sign up for a paid service. My account was removed without reason after I paid $11.99 for the 7 day trial. Read Customer Service Reviews of roomster.com - Trustpilot Craigslist poster asking us to sign up with Roomster. Who knows? Even adding pictures to my profile was a bit of a weird experience - if you click the little + sign on a photo, it messes with the primary photo label. This will surely increase the credibility of your complaint. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. Read Customer Service Reviews of primor.eu - Trustpilot It's legit and all that jazz. I thought I could find some cool people and apartments with it, but none of my messages got answered. ***FRUSTRATING****. Desired outcome: We have introduced several features in the last few months to continue to make it harder for them to create accounts on Roomster. So far, we didnt notice anything inherently scammy about Roomster. A pop-up window appeared, asking me to download additional Google extensions. It's like they screen the listings and the users to make sure they ain't sketchy or scammy. !..I experienced issues! Nope! This website uses cookies - Roomster Equifax. Once I found out, the listing was 9 days oldthere have been people scammed. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Roomster Customer Service. Have you ever even used your own service? I am a landlord/owner and have been using the app since 2018 I have had plenty of tenants.. To write a complaint about Roomster and get an answer from the officials of Roomster, Complaintsboard.com's objective complaint writing and answer providing system can be used. Because on their own (roomster), they can hardly make money. They should be facing a huge class action suit and be shut down by the authorities! I was like, "what the heck, man?" They should scream people better tour listing rules for rent. This happens at least once every time I post. So congrats on having the largest roommate finding platform, its because you tricked all your users into signing up. No joke. Save your money and try out some free options instead. They just don't support the largest company in the world. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Additionally, reaching a Boost customer service representative is simple when you know how . I only knew they were continuing to charge me money because I have PayPal alerts on my phone. My schedule is 8:30-5:00 Tuesday through Saturday. I'm sorry for the confusion here. this company is blatantly ripping people off! This website Roomster, let me tell you, it ain't legit at all. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. This is just a total wreck of an Hi Stephanie. BE Still & Know.. Every day, I get emails from Roomster telling me that they miss me and I should come back and list with them. While we dont claim Roomster is involved, our experience suggests there are some people on Craigslist (most likely affiliates) making fake listings in order to promote Roomster. How To Reach a Human at Experian, TransUnion or Equifax - Clark.com So, in conclusion, Roomster is a no-go in my book. I cant even contact you all through support.. my account was disabled under false pretenses not by my doing (At this point I only paid for verification $14.95 through my apple account). We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Roomster. Scam to charge your card. You are not alone, there is someone here to help. For more information on how to reach us, please visit the Contact Us page here. Click here to get notifications about new complaints of Roomster. I'm talking like if you only want to live with fellow bibliophiles or pet lovers, they got you covered. Dont learn the hard way! What a scam!! Most complaints are from people who claimed that they didnt know anything about the renewal, and from your own review you can see that we are very transparent about this. I am computer litrate, and I have a lot of experience with using websites. So what's their deal? Shady. SAFETY NOTICE: ComplaintsBoard has determined that Roomster has an exceptional credibility, near-perfect reputation level of trust, with a legitimacy rating that is more or less around 81%. At the moment is a waste of time and money. experience of sharing a home easy & safe. Out of the many hundreds of contacts Roomster sent me, only a small percentage were legitimate and of that not a single one resulted in a tenancy of any kind, short or long term. And y'all don't make it easy to delete my original email either. Contact Us by Phone or Live Chat | Anthem.com Ive just been scammed by someone on Riomster taking deposits and listing homes they do not own. Details on how to reach a live person at Equifax: The call will start . Send us a message below, and we'll get back to you as soon as we can. Its a click of a button away and can be a click of a scam away as well. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Do not use. People have a right to share their experiences so instead of hunting down peoples reviews, how about solving the issues of these people before they felt a need to leave a bad review? I sure hope so, it's not fair for a business to operate this way in this day and age. I sat there day after day just refreshing, waiting, hoping that someone would hit me up. Contact us | MotoNovo Finance Refund and account restored. Roomster Reviews - 4,096 Reviews of Roomster.com | Sitejabber - roomster still posting scam ads on craigslist, Roomster Review: An Unimpressed User's Thoughts on Using the App, Roomster: Not Impressed with this Strange Housing Site, Roomster review: Avoid like the plague! Shady. Heres how a typical reply looked like: Most of the room listings contained a phone or an email address encouraging viewers to contact the poster directly, and most of the messages that we sent via the actual website were never replied to. But things started to get complicated when I tried to access the room list. Roomster They send you recommendations for ads in other countries. Of a website many didnt even know of before getting scammed or otherwise encountering issues on your website on top. Mostly saw apt. Roomster charged me $9.99 on Saturday and then another $9.99 on Monday. Overall, I don't feel like Roomster.com showed any effort in helping me out with my room search. Listed below are our top recommendations on how to get in contact with Roommates by Roomster. Degenerates with the mentality of a 3 year old! Booking.com: Contact Us Corporate Contact Need help with a booking? I got fished in by fake craigslist add. They failed. However, on June 4th, I noticed my credit card being charged with $24.95. And I stumbled upon Roomster's website. I was thinking maybe some kind of freaky stuff or something. Articles in this section. I mean, I love people and all that jazz, but I don't have time to waste shucking for clams and trying to guess people's personalities just to rent a room. Even if you find a roommate the service is such trash and the customer service team is garbage. Moving is stressful. roomster a-z and & everything in between. Our goal was to find a roommate in the San Francisco Bay Area. If you sort through the filth you might find a decent roommate.